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Course Information

High Impact Listening and Feedback

In successful organizations, individuals are capable and willing to provide their peers and colleagues with candid and constructive feedback. This feedback is focused on recognizing contributions and results, improving performance and supporting professional growth and development. Effective feedback and listening skills can be used to improve communication, strengthen team relationships and manage challenging interactions. This session is focused on learning and practicing the skills required to effectively give and receive feedback within a team, with co-workers, or with other important interactions. In this participative workshop you will:

  • Recognize the importance of feedback and listening to the success of individuals, groups and the organization.
  • Identify assumptions and behaviors that can become barriers to listening.
  • Learn a set of skills and a feedback model to promote other’s receptivity to feedback.
  • Learn how to create a culture of teamwork and cooperation by proactively seeking feedback.

  • This workshop is eligible for 3.5 CEUs from HRCI for PHR/SPHR recertification.

    A minimum of eight (8) individuals must enroll for this course in order for it to be held.
    If course registration fee is not received 7 days before the scheduled class date, the registrant will be disenrolled from the course roster.
    If you do not attend a scheduled class or do not cancel your registration 7 days in advance the course fee is non-refundable.

    Fee: $175.00

    A cancellation fee of $175.00 will be assessed if you do not cancel your registration at least 7 business days in advance.


    Winter 2017

    Section 3171 - January 2017
       Instructor: Julia Kyle
       Session 1  
         Date/Time: 1/31/2017, 9:00 AM - 12:30 PM
         Location: 6054 S. Drexel Ave. HR Learning Center - Room 144   
      Registration for this section is closed.


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