Service Plus: Keys and Steps to Service
Examine proactive ways you can improve all of your service interactions.
Increase your confidence in delivering effective service.
Choose the behaviors and approaches to use that increase the motivation of those with whom you interact to be pleasant and collaborate.
Whom do you serve? It’s likely to be a mix of your team members, manager, other departments, faculty, and students. Being a reliable, valued service provider is both an art and a science. Whether experienced in the workplace or newer to it, this workshop will help you take your service skills to the next level. As you practice you will learn how to:
A cancellation fee of $150.00 will be assessed if you do not cancel your registration at least 7 business days in advance.
There are no sections for this course.